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Guest
Speakers
STEPHEN J. WEITEKAMP
President
California Moving & Storage Association (CMSA)
Stephen J. Weitekamp has spent his professional life working in the moving industry. His career path through almost every job in moving and storage, while working for one employer for 26 years, helped to make him uniquely qualified to represent the industry. He personally handled moves for President Ronald Reagan, numerous dignitaries and celebrities. Steve traveled from Hawaii to New York City to oversee unique moving installations.
Steve has been active in California Moving and Storage Association (CMSA), a not-for-profit trade association representing over 350 licensed California moving companies and almost 200 affiliated businesses operating within the state for over thirty-five years. He has served at both the Chapter and State level of CMSA since 1988. He was elected to CMSA’s Board of Directors in 1991 and elected Chairman of the Board for the 2001-2002 year. Since March 1, 2006, he has served as President of the California Moving and Storage Association.
His goals for the CMSA are to work with its members to improve the image of our industry with the moving public and the government agencies that regulate them. To educate the public that an “internet only” mover is not a viable option when selecting a mover, and to offer quality endorsed programs and continuing education that make the CMSA an increasingly valuable asset to its members.
Steve serves on numerous industry committees and boards including ATA MSC, MSI, IAM, and NCMA. He also has been a member of the California Bureau of Household Goods and Services Advisory Council since its inception.
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SHIREE HAMMER
CMSA Chairman 2022-2023
CFO, California Relocation Services, Inc.
(Speaker)
Shiree Hammer is the CFO of California Relocation Services, located in Garden Grove, CA. She started her career at Cal Relo in August of 1998. Shiree received a bachelor’s degree in Business and Human Resource Management, while working part time for the moving company. Shiree is a 4th generation mover following in her dad and grandfather’s footsteps. Cal Relo specializes in international moving in the greater LA area and over her 25 year career she has helped the company grow. Shiree is the current chair of the CMSA and has been involved on the CMSA board as well as the chapter level in Orange County for several years. Outside of the moving industry her two sons keep her busy with football and baseball; she also serves on the board of her son’s local little league.
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CHUCK WHITE
President
International Association of Movers
(Speaker & Co-Moderator)
Charles “Chuck” White has been involved in the moving industry since 1994 when he went to work for Executive Moving Systems in Woodbridge, VA. Previous to that Chuck worked as a high school teacher and football coach in Maryland and Northern Virginia.
During his time serving as Director of Sales & Marketing at Executive he was elected to a volunteer position on the Executive Committee of the International Association of Movers (IAM), formerly known as the Household Goods Forwards Association of America (HHGFAA). He served on that Committee for four years and in 2005 he joined the IAM staff as their Director of Government & Military Relations.
He held that position for 10 years and in 2015 Chuck was promoted to the position of Senior Vice President for the organization. In 2019 he was promoted to President.
Chuck has worked on a variety of issues while on the IAM Executive Committee and as a staff member. Just a few of those include:
- The initial Families First Business Process Working Groups (BPWG)
- Implementation of the Electronic Billing & Payment process for DOD personal property
- Implementation of Full Replacement Valuation (FRV) in the DOD personal property program
- The full rollout of the Defense Personal Property Program (DP3), re: Families First
- Chuck is also involved as the IAM liaison to GSA for the CHAMPS program (government non-DOD moving program)
- Involvement in all of IAM’s lobbying efforts on Capitol Hill
Chuck holds a B.S. from the University of Maryland – College Park and a Masters of Education (MEd.) from George Mason University.
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RYAN BOWLEY
Executive Director
American Trucking Association, MSC
(Speaker)
Ryan Bowley became Executive Director of the American Trucking Associations Moving & Storage Conference in May 2022. Prior to joining ATA, Ryan was with the Washington, DC office of consumer products maker SC Johnson. Previously, he managed US policy issues and government relations for global resources company BHP and worked on safety and supply chain programs for the oilfield services sector. He led trucking regulatory and infrastructure advocacy for the Owner-Operator Independent Drivers Association, lobbied for a top-10 US seaport and a national engineering firm, and advised a senior US House Transportation Committee member as legislative director. Ryan holds a master’s degree from George Washington University and is a Phi Beta Kappa graduate of American University. He enjoys photography and traveling with his wife.
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MATT DOLAN
President
HomeSafe Alliance
(speaker)
Matt Dolan is the president of HomeSafe Alliance, who was recently awarded the Global Household Goods Contract (GHC) making them the exclusive move management provider to the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. He is a former Naval aviator who has been in the moving industry since his retirement from service as a Captain in 2007. He has held various leadership positions and is well acquainted with the moving and relocation industry from both the service provider side and as a customer. A husband and dad of five, he has moved over 15 times throughout his military career, and wants to provide every family the opportunity to have a smooth moving experience, like the ones he’s been able to have over the years.
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MATT ROBINSON
Partner
Shaw / Yoder / Antwih / Schmelzer & Lange, Inc.
Matt Robinson, Matt joined the Shaw Yoder Antwih Schmelzer & Lange team as a Legislative Advocate in 2013 and became a Partner in 2020. Matt Robinson has played an integral role in advancing the interests of several the firms’ clients, ranging from large infrastructure funding deals to animal protection legislation.
Matt previously worked in state service under two gubernatorial administrations and in the Legislature. Prior to joining the firm, he was appointed by former Governor Jerry Brown as Deputy Director for Legislation at the California High-Speed Rail Authority. He was also a budget and policy analyst at the Department of Finance, worked for five years as a legislative representative at the Department of Fish and Wildlife, and spent three years as legislative staff for two State Senators, including the Senate Budget Committee Chair.
Matt received his Bachelor of Arts degree in Government from California State University, Sacramento. Matt lives in Sacramento with his wife and son.
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Regulatory Panelists
JUSTIN PADDOCK
Bureau Chief
BHGS
(Speaker)
Justin Paddock, 41, of Sacramento, has been appointed Bureau Chief of the Bureau of Household Goods and Services at the Department of Consumer Affairs. Paddock has been Chief of Licensing and Examinations at the Contractors State License Board since 2018. Paddock was an Attorney at Shaw Law Group from 2017 to 2018 and a Lobbyist at the California Association of Realtors in 2017. He was Chief of the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation from 2015 to 2017 and Assistant Deputy Director of Legislative and Regulatory Review at the Department of Consumer Affairs from 2013 to 2015. Paddock earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law.
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CLAIRE GOLDSTENE
Deputy Chief
BHGS
(Speaker)
Yeaphana La Marr is a Policy Manager for the Bureau of Household Goods and Services where a primary area of focus is developing a regulatory system for Household Movers. Before her hire in November 2018, Ms. La Marr served nearly seven years as a Legislative Analyst for the Department of Consumer Affairs. In that capacity, she provided bill analyses and position statements for the Governor on all legislation impacting the Bureau, most notably SB 19, which transferred administration of Household Movers to the Bureau.
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Military Breakout Session Panelists
JEANETTE HOMAN
President
Lambert Enterprises, Inc.
(MC & Panelist)
Jeanette Homan began her career in the moving and storage Industry in 1976, working part-time during high school for Mrs. Leota Lambert, the owner and founder of Lambert Transfer & Storage. She left in 1978 to pursue a career in Accounting, then returned to work again for the Company in 1989. Her years of experience working with the TQAP Program, Non-Temp Storage, and the DPM/ Local Move Contract eventually led her to being CFO of Lambert Enterprises, Inc., then becoming President and owner in 2010.
Since the implementation of DP3, she has successfully transitioned and expanded the scope of business from being a Local Agent and Intrastate TSP, to incorporating DPS Shipment Management and eventually adding Interstate Authority. Roughly 95% of the Company’s revenue source is DOD, giving her a working knowledge of business from both the TSP and Agent perspectives, rendering her an objective voice for industry.
Jeanette is passionate about “Interest Based Practices” and believes decisions in the industry should be about the Service Member’s best interest. She currently serves on the National Defense Transportation Association (NDTA) Household Goods Subcommittee to help bridge communication between PPSO/Industry, she also sits on the IAM Agent Advisory Committee, IAM’s Domestic Asset Based Task Force (DAB), The Military Relocation Advisory Panel, ATA HHG’s Conference Board, and Chairs the California Moving & Storage Association Military Affairs Committee.
DANIEL BRADLEY
Director, Government & Military Relations
International Association of Movers
(Speaker & Moderator)
Dan Bradley joined the International Association of Movers (IAM) in June, 2018 as their Director, Government & Military Relations. In this role, he serves as the primary contact between the Association and its membership with the U.S. Department of Defense (DoD) and other U.S. federal agencies with whom the IAM Membership conducts business, and which have enforcement and regulatory authority over the moving, forwarding and relocation industries.
Bradley is a former DoD logistician with a broad background in domestic and international transportation operations, including operational level transportation movements and command headquarters policy, guidance, and oversight of freight, personal property, and unit deployment functions. He spent eight years at the Surface Deployment & Distribution Command (SDDC) as a Department of the Army Civilian filling multiple positions.
Key to his new role at IAM, Bradley also served as Deputy Chief of Staff for Personal Property (SDDC), where he was responsible for DoD’s Personal Property Program. There, he led 90 personnel in over 12 geographically separated locations to manage the movement of household goods and privately-owned vehicle shipments worldwide.
Bradley retired from the US Air Force in 2010 after 20 years of active duty as a Transportation and Logistics Readiness Officer.
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MICHAEL WILSON
President
National Forwarding Co., Inc.
(Panelist)
Michael Wilson leads National Forwarding Co., Inc., dedicated to providing unsurpassed relocation services to our Department of Defense personnel and their families.
A graduate of Iowa State University majoring in Accounting, Michael started his NFC career in January of 2007 as a Biller. In June of 2008, he was promoted to Billing Manager, overseeing all invoicing and collections. In 2013, Michael was promoted to Director, DOD Programs, where he focused on NFC’s DOD compliance and strategy, working closely with Transportation Service Providers and the company’s relationship with USTRANSCOM. In January of 2019, Michael took over as President for NFC.
As an active member and committee participant of all significant government-related industry organizations, including the International Association of Movers, American Moving and Storage Association, and National Defense Transportation Association, Michael and his team are dedicated to serving those who serve.
(When not at work) Michael enjoys spending time with his wife and three children. In his spare time, he enjoys traveling, finding new restaurants, and golfing.
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RON MALLONEE
Vice President, Business Development
Total Military Management, Inc. (TMM)
(Panelist)
Ron Mallonee Prior to joining TMM, Mr. Mallonee owned and operated both a moving company and an import\export business in Texas. He is a graduate of Texas Tech University, where he earned a double major in Economics and Finance.
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MARK LUNDGREN
Vice President & General Manger
Interstate Van Lines
(Panelist)
Mark Lundgren leads the Interstate Van Lines business unit, with accountability for growing revenue and profitability, training and quality initiatives, continuous improvement of operational efficiencies, customer care, and refining processes to exceed customer expectations. Mark also oversees Interstate’s vast service provider network and associated service deliverables.
With a tenure of more than thirty years in the transportation industry, Mark has a proven track record of developing strategic business plans to increase profitability and achieve corporate objectives. Prior to joining Interstate in 2015, Mark held corporate executive management positions with well-respected companies like Global Van Lines and Bekins Van Lines, managed local terminal operations in So California, as well as freight forwarding and directing Baltimore MD port operations for The Pasha Group.
Mark has served in leadership roles in the two prominent industry associations, the EDPA (Exhibits, Designer and Producers Association) and the CMSA (California Moving & Storage Association). Mark hails from Southern California and attended California State University, Long Beach.
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MATT DOLAN
President
HomeSafe Alliance
(Speaker)
Matt Dolan is the president of HomeSafe Alliance, who was recently awarded the Global Household Goods Contract (GHC) making them the exclusive move management provider to the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. He is a former Naval aviator who has been in the moving industry since his retirement from service as a Captain in 2007. He has held various leadership positions and is well acquainted with the moving and relocation industry from both the service provider side and as a customer. A husband and dad of five, he has moved over 15 times throughout his military career, and wants to provide every family the opportunity to have a smooth moving experience, like the ones he’s been able to have over the years.
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CHRIS SAAD
MoveHQ
(Speaker)
Chris Saad has spent the past 16 years helping moving companies optimize their operations through technology. As the Vice President of Sales at MoveHQ, Chris has been instrumental in developing and implementing strategies that have helped businesses increase efficiency and profitability.
Chris’s expertise lies in Customer Relationship Management (CRM), Mobile Applications, and Warehousing Software. His deep understanding of these areas has enabled him to help his clients streamline their processes, reduce costs, and improve customer satisfaction. His experience in the moving industry is also extensive, as his family founded the UniGroup agency Mesa Systems.
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Van Line Panelists
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RICK HOSEA
Co-Founder
OneRelo Worldwide
(Moderator)
Rick Hosea began his career in the moving industry as a driver, when he completed the Mayflower van operator’s course in Carmel, Indiana, back in 1986. He knows the industry inside and out.
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17 years as an owner-operator with Mayflower and United Van Lines
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1 year in residential sales at Crown Worldwide Moving & Storage in San Leandro, California
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4 years as General Manager at Rossiter’s Moving & Storage in Menlo Park, California
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10 years at Crown Worldwide Moving & Storage starting in corporate sales, and then working as General Manager and President of Domestic Services. Rick managed three branch locations in California and Crown’s interstate fleet.
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Co-Founder of OneRelo Worldwide, based in Reno, NV, with branches in Spokane, WA and Boise ID. In business since August 2018.
Rick has received numerous awards during his career. He is one of the few people to receive awards from United Van Lines both as a van operator, when he was recognized for his commitment to quality and safety, and for excellence as an agency leader.
He also served for 10 years in leadership roles with the CMSA as the Chairman, as a Board Member, and as Chapter President. He is currently a CMSA Associate Member.
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STEVEN MCKENNA
Vice President and General Manager
Allied Van Lines
(Panelist)
Steven McKenna is currently the Vice President and General Manager for Allied Van Lines, located in Oakbrook Terrace, IL in support of the Allied Van Lines agent network. He is responsible for ensuring the health and growth of the Allied brand and the partner agents. Steven most recently directed the Military channel in support of both Allied and North American Van Lines. In that role his responsibilities include maintaining highly rank positions in the Department of Defense Household Goods procurement program, maximizing revenue and shipment opportunities, support customer service team, and promote quality of service in the Allied and North American Van Line networks. Steve has been with SIRVA Moving Services since 1998. Prior to leadership roles in Allied Van Lines and the Military Channel, he was involved in pricing, contracting, economics and sales support. As an active member of the American Moving and Storage Association and the Household Goods Carriers Bureau Committee, Stevne was involved in the development of the Tariff 400N at the industry level, an effort to update the tariff to provide further simplification. He currently is the chairman of the ATA Movers Conference Government Traffic Committee and participates on the NDTA Household Goods Subcommittee.
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JACK GRIFFIN
Chairman and CEO
Atlas World Group, Inc
(Panelist)
Jack Griffin was elected Chief Executive Officer of Atlas World Group, Inc. in November 2016. In his leadership role, Griffin guides the strategic vision of Atlas® World Group’s ten subsidiaries, which include Atlas® Van Lines, while advancing the company’s footprint and position in the relocation, moving, transportation, home delivery, and logistics industries.
Griffin brings more than 30 years of industry experience to his current position. Prior to his appointment as Chairman and CEO, Griffin most recently served as President and Chief Operating Officer of Atlas® World Group. Prior to that, he served as President & COO for Atlas® World Group International. Before joining Atlas, he worked in various senior management roles within the domestic household goods, special products and international segments of the transportation industry.
Griffin is a member of the Moving & Storage Conference board of directors as well as a member of its Executive Committee.
Outside of his work with Atlas® World Group, Griffin is an active member of the International Association of Movers (IAM), the American Trucking Associations (ATA), the Worldwide ERC (WERC) and Society of Human Resource Management (SHRM). He also serves as chairman of the Moving & Storage Institute (MSI), the philanthropic arm of the ATA’s Moving & Storage Conference, which raises awareness and facilitates the development of the moving and storage industry through educational opportunities such as scholarships, training events and certification programs. In addition, Griffin is active in the local community of Evansville, IN, and has served in leadership roles for the American Red Cross, American Heart Association and 100 Men Who Cook.
A native of Brantford, Ontario, Griffin graduated from Wilfrid Laurier University in Waterloo, Ontario.
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PAUL GREGORY
Assistant Vice President of Sales
National Van Lines, Inc.
(Panelist)
Paul Gregory expands the National Van Lines family by reaching out to agents and independents in the western United States to recruit the best movers who’ll fit into the NVL culture. He also works one-on-one with NVL’s existing agents to build their sales skills and provide constant support.
“Every day is a different day,” Paul said about what he likes best about the relocation industry.
Growing up in London, England, Paul came to the United States in 1990 as an “adventure” that’s turned into a decades-long career in the moving-and-storage industry. He worked for competing van lines for nine years before becoming a National Van Lines agent in 1999. He eventually was named NVL agent of the year.
Paul developed a newer sales style that focused on understanding the internet consumer and how best to connect with those prospects. In his nearly 30 years in the industry, Paul has gained experience in all aspects of moving and storage. Plus, he’s done quite a bit of moving himself, living in Portland, Denver, and Chicago. Paul’s 18 years as a van line agent empower him with a wealth of knowledge and a keen understanding of the agent’s perspective when conducting hands-on training at agent locations.
Paul and his wife, Marlien, live in Oregon and have two daughters: Nichola, 18, and Natalie, 16. He unwinds by golfing and also enjoys sports and traveling.
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KEVIN MURPHY
VP and GM
North American Van Lines
(Panelist)
Kevin Murphy gained his early moving experience working “on the trucks” throughout high school and University in Ottawa, Canada for a large multi-branch moving company. He joined this agent upon graduation and was provided the opportunity to continue to gain experience in various sales and management roles in Ottawa, Montreal, and Toronto. In 1997 he joined North American Van Lines in Toronto as their Business Development Manager and was transferred to Dallas, Texas as a Regional Manager. He soon made it to Fort Wayne, IN as Director of National Account Sales. Prior to taking on the role as VP and GM of North American Van Lines, Kevin was responsible for overseeing Corporate National Account Management for all of SIRVA’s moving brands. Kevin lives in the New Orleans, LA area with his wife and two sons.
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HEATHER PARAINO
VP Gov't. & Industry Affaris/Deputy General Counsel
UniGroup, Inc.
(Panelist)
Heather Paraino has been part of the UniGroup, C.A. legal team for nearly twenty-five years, handling and advising UniGroup and its subsidiaries, including United Van Lines and Mayflower Transit, on a variety of regulatory and business matters and has administered the UniGroup MoveRescue program, which assists moving consumers who are victims of fraud. She is also responsible for UniGroup’s government affairs programs and manages enterprise industry engagement.
Ms. Paraino was appointed Chair of the U.S. Department of Transportation/Federal Motor Carrier Safety Administration's Household Goods Consumer Protection Working Group and has been invited by the U.S. government to speak at conferences sponsored by the U.S. DOT.
She currently serves on the Boards of the Moving and Storage Institute, the American Trucking Associations (ATA), the Moving & Storage Conference (MSC) of the ATA (founding member) and the ATA Litigation Center. She also serves on the Executive Committee of the ATA; is 2nd Vice Chair of the MSC and has previously served on the Board of the American Moving and Storage Association until that century-plus old trade group ceased operations in late-2020, being one of the few women historically elected so to do so by members. Ms. Paraino has previously also served on the Board of her local chapter of the Association of Corporate Counsel and been a member of several transportation groups, including the Transportation Lawyers Association and the Conference of Freight Counsel. In 2021, she was profiled by Trucking Moves America Forward profiled as an “Outstanding Woman of the Trucking Industry.”
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ROGER WISE
Wheaton | Bekins
(Panelist)
Roger Wise has been a leader in the moving and storage industry for over 30 years. Currently Roger provides sales and marketing leadership for over 100 Wheaton and Bekins agencies.
Throughout his career, Roger has held senior leadership positions at van lines, and large multi-location agency networks. With expertise in Customer Experience, he has led teams in Sales, Marketing, Customer Service and Operations.
A native of San Jose, Roger currently resides with his wife Paula in Chandler, Arizona.
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